AI-Powered Hotel Assistant

Your Hotel'sAI Conciergeon WhatsApp

Reduce staff workload by 60% while providing instant, 24/7 guest support through WhatsApp. Transform your hotel's customer service with AI that never sleeps.

24/7 Available

Multi-language

WhatsApp Native

60%

Staff Workload Reduced

24/7

Always Available

Why Hotels Choose ChatStay

Transform your guest experience with AI-powered automation that works seamlessly with your existing operations.

24/7 Availability

Never miss a guest inquiry. Your AI concierge works around the clock, handling requests instantly even during off-hours.

Multi-language Support

Communicate with international guests in their preferred language. Support for 50+ languages out of the box.

WhatsApp Native

Guests use the app they already love. No downloads, no new accounts - just familiar WhatsApp messaging.

Increase Revenue

Boost upselling and cross-selling opportunities with intelligent recommendations and instant booking capabilities.

Reduce Staff Workload

Free up your team from repetitive tasks. Let them focus on creating memorable guest experiences.

Instant Responses

Guests get immediate answers to common questions about amenities, services, and local attractions.

Secure & Reliable

Enterprise-grade security with 99.9% uptime guarantee. Your guest data is always protected.

Analytics Dashboard

Track performance, guest satisfaction, and identify trends with comprehensive reporting tools.

Get Started in 3 Simple Steps

From setup to serving guests - get your AI concierge running in minutes, not months.

Step 1

Upload Your Content

Simply upload your hotel FAQs, service information, and policies. Our AI learns everything about your property.

Step 2

Customize & Train

Fine-tune responses, set your brand voice, and configure specific workflows for your hotel operations.

Step 3

Go Live Instantly

Connect your WhatsApp Business account and start serving guests immediately. No technical setup required.

No credit card required • 14-day free trial

Simple, Transparent Pricing

Choose the plan that fits your hotel size. All plans include our core AI features and can be upgraded anytime.

MonthlySave 20% Annually

Starter

Perfect for boutique hotels and B&Bs

$49/month

500 messages included

500 WhatsApp messages/month
Basic FAQ setup
Standard response time
Email support
Analytics dashboard
Multi-language support (5 languages)

Professional

Ideal for mid-size hotels

$149/month

2,000 messages included

2,000 WhatsApp messages/month
Advanced AI training
Priority response time
Phone + email support
Advanced analytics & reporting
Multi-language support (15 languages)
Custom branding
API integration

Enterprise

For large hotel chains

$399/month

8,000 messages included

8,000 WhatsApp messages/month
Custom AI training
Dedicated account manager
24/7 priority support
Advanced analytics & reporting
Multi-language support (50+ languages)
White-label solution
API integration
Custom integrations
SLA guarantee

Additional messages: $0.02 per message

All plans include 14-day free trial • No setup fees • Cancel anytime

Trusted by Hotels Worldwide

See how hotels are transforming their guest experience with ChatStay

65%

Reduction in Staff Workload

24/7

Guest Support Availability

50+

Languages Supported

99.9%

Uptime Guarantee

ChatStay has revolutionized our guest service. We've reduced front desk inquiries by 65% and our guest satisfaction scores have never been higher. The AI handles everything from room service to local recommendations perfectly.

Sarah Johnson

General Manager

Grand Plaza Hotel

The multilingual support is incredible. Our international guests love being able to communicate in their native language. Setup took less than an hour and we were serving guests immediately.

Michael Chen

Operations Director

Boutique Suites

Our staff can now focus on creating memorable experiences instead of answering the same questions repeatedly. ChatStay handles the routine inquiries flawlessly, and the analytics help us improve our services.

Elena Rodriguez

Customer Experience Manager

Seaside Resort

Frequently Asked Questions

Everything you need to know about ChatStay

Most hotels are live within 24 hours. Our setup process involves uploading your FAQ documents, connecting your WhatsApp Business account, and a brief training session. Our team handles the technical setup for you.

ChatStay can handle a wide range of inquiries including room availability, amenities, local attractions, dining options, check-in/out procedures, hotel policies, and service requests. It can also escalate complex issues to your staff when needed.

Each plan includes a set number of WhatsApp messages per month. Additional messages are charged at $0.02 each. A message is counted each time the AI responds to a guest inquiry. Incoming guest messages don't count toward your limit.

Yes! ChatStay supports 50+ languages and can automatically detect the guest's preferred language. The AI responds in the same language the guest uses, making it perfect for international hotels.

When ChatStay encounters a question it can't handle, it gracefully escalates to your human staff via your preferred communication channel (email, SMS, or internal messaging system). The guest is informed that a team member will follow up.

Absolutely. We use enterprise-grade encryption and comply with GDPR, CCPA, and other privacy regulations. Guest conversations are encrypted, and we never share or sell any data. You maintain full ownership of your guest interactions.

Yes, you can fully customize responses to match your hotel's brand voice and personality. You can also set up specific workflows for different types of requests and integrate with your existing hotel management systems.

Not at all! ChatStay is designed for hotel operators, not technical teams. Our intuitive dashboard makes it easy to manage responses, view analytics, and make updates. We also provide full training and ongoing support.

Still have questions? We're here to help.

Ready to Transform Your Hotel's Guest Experience?

Join hundreds of hotels already using ChatStay to provide exceptional 24/7 guest service while reducing staff workload.

14-day free trial

Setup in under 24 hours

Dedicated support team

Get Started Today

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